FAQs


User account


  • How do I log in? 

    • Go over to Sportscore.io and click on the sign-in button in the top-right corner of the website. Choose sign-in with Google, wait to be redirected to sign in with Google page, select your Google account, and authorize the sign-in.


  • How do I log out?

    • On top of the SportScore.io homepage, click on your profile icon and select log out.


  • How can I start chatting? 

    • Once you’ve successfully signed in on SportScore.io, you can navigate to the football match of your choice — there will be a chat box on the right side of the page where you can chat with other viewers/users on our platform watching the same football event. You must have an account on SportScore before you can use the chat feature.


Site settings


  • How do I change language?

    • On the top-right corner of the SportScore.io homepage, click on the little flag and choose between the supported 4 languages that include English, Portuguese, Spanish, and Arabic.


  • How do I change dark mode to light mode?

    • On the top-right corner of the SportScore.io homepage, click on the half-moon icon to toggle between dark mode to light mode.


  • How do I change light mode to dark mode?

    • On the top-right corner of the SportScore.io homepage, click on the sun icon to toggle between light mode to dark mode.


Match status


  • What does "FRO" status mean?

    • FRO stands for “Final result only”. When a match has FRO status, it means that there will be no live score updates for the event but only the final result will be available when the match is finished — which can be either immediately or a few hours after.
  • What do these match statuses mean: HT, FT, AP, ET, ET-HT, AET, OT, Aw. Pen. Aw. ET, Walkover?

    • HT - Half-time. 

    • FT - Full-time. 

    • AP - The Match ended after the penalties

    • ET - Extra time.

    • ET HT - Extra time half-time.

    • AET - Match ended after extra time

    • OT - Overtime.

    • Aw. pen. - Awaiting penalties.

    • Aw. ET - Awaiting extra time. 

    • Walkover - victory for a team because the other team forfeited the match.


  • What does postpone mean?

    • If a match is abandoned before it starts or at any point before its conclusion, it will be postponed, rather than canceled and/or finalized. Once the match is postponed at any point, any remaining time will be completed the following day or as soon as possible.


  • What does a suspended soccer game mean?

    • A suspended soccer game is a game that has been interrupted by the referee because of conditions that make it impossible to continue play.


  • What is the difference between postpone and delay?

    • If a match is delayed, it is referred to as a situation where the match is yet to start because of a temporary setback. However, when a match is postponed, it means that the event is set to be played at a later date.


  • What happens if a football match is abandoned after 45 minutes?

    • It doesn’t matter the time by which the match was abandoned. The general rule in soccer is that an abandoned game is to be replayed unless the regulations of the competition say otherwise ( which can be if the result stands, or only the remaining time is to be played).


Match info


  • How can I view the statistics of a match?

    • Click on the match that you want to view the statistics on and you will be presented with an overview of the match, including the opening odds, pre-match odds, in-play odds, H2H information, and team standing.


  • How do I check Live/Finished/Scheduled matches?

    • Go to SportScore.io and click on finished matches to view all of the previously finished matches — according to your desired time and date. You can also view the market odds for these finish matches on this page


  • How do I check the odds of matches?

    • Navigate to the match you want to check its odds and click on it — you’ll be presented with opening odds, pre-match odds, and in-play odds.


  • What does H2H mean?

    • H2H contains football statistics of 2 teams including the last meetings, last matches played, previous team's performances, etc.


  • How do I check the standing of a team?

    • Navigate to the match you want to check its odds and click on it — go over to standing and click on it. You’ll be presented with the current standing of the teams.


  • How do I check the Handicap odds?

    • Navigate to the match you want to check its handicap odds and click on it — you’ll be presented with the opening odds, pre-match odds, and in-play odds on a table.


  • How do I check the total odds for goals over/under?

    • Navigate to the match you want to check its goals over/under odds and click on it — you’ll be presented with the opening odds, pre-match odds, and in-play odds on a table.


  • What does total odds for corner over/under mean?

    • Navigate to the match you want to check its corner over/under odds and click on it — you’ll be presented with the opening odds, pre-match odds, and in-play odds on a table.


  • How do I check the opening odds, pre-match odds, and in-play odds?

    • Navigate to the match you want to check its odds and click on it — you’ll be presented with the opening odds, pre-match odds, and in-play odds on a table.


  • How can I sort the All/Live/Finished/Scheduled matches by time?

    • Go to the Sportscore homepage, click on either All, Live, Finished, or Scheduled to view the available matches — then tick the small box near the sort by time on the right side of the page. All of the matches will be sorted by time in an ascending order in each league/competition.

  • How can I sort All/Live/Finished/Scheduled matches by date?

    • Go to the Sportscore homepage, click on either All, Live, Finished, or Scheduled to view the available matches — then click on the calendar icon on the right side of the page. Now, choose a specific date and all of the matches played on the date in each league/competition will be displayed.


  • How can I view All/Live/Finished/Scheduled match odds markets?

    • Go to the Sportscore homepage, click on either All, Live, Finished, or Scheduled to view the available matches — then click on the odds markets on the right side of the page. Now, click on either 1x2, Asian handicap, total goals, or total corners, depending on the odds markets you want to view. The match odds market will be displayed accordingly.


General


  • I don't see other odds, why?

    • We have reconfigured our system in a way that if a match hasn't started yet, you'll see only pre-match odds and if the match is ongoing, opening odds, pre-match odds, and in-play odds will be shown. All other odds like over/under, handicap, corner, etc., will also be shown on each match odds section.


  • There is an error with data/scores, can you change it?

    • When using our service and you notice an error with data/scores, reach out to us immediately via admin@sportscore.io or on Twitter, Discord, or Telegram with your feedback. We'll get back to you as soon as possible.

  • When will you add new sports?

    • At the moment, we only cover Football competitions but we plan to increase that number in the future.


Contact


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